— Features —

Every tool a benefits practice runs on, in one workspace.

EBlink brings relationships, portfolio and South African regulatory work under one login — each module purpose-built for how brokers actually work.

01
Relationships

Know every client, and everyone in them.

The people side of the book — employer groups, contacts, and every interaction, kept in one place.

Clients & contacts

One record per employer group.

Every employer client carries its scheme details, the people you deal with, and a full engagement history — so anyone on the team can pick up the relationship without digging.

HL
Highveld Logistics
Employer group · 240 members
Primary contactJose Joseph · HR
ProductsGroup Risk · Gap Cover
FICA statusVerified
Next reviewDue 12 Aug
Interactions & meetings

A clean history of every touchpoint.

Log calls, emails and meetings against the client. Use meeting templates for reviews, capture notes, and keep an audit trail you can stand behind.

Phone call · Highveld Logistics
11 Aug 2026 · Jose Joseph
Reviewed dates for the renewal meeting.
Annual review meeting
28 Jul 2026 · Template applied
FNA updated, benefits confirmed for 2026.
Email · policy schedule sent
14 Jul 2026 · logged
Group Risk schedule shared with HR.

Client messaging

Email clients straight from EBlink using saved templates.

Communications trail

A single, ordered view of what’s been said and sent.

Contacts directory

Every person across every client, filterable in seconds.

02
Portfolio

Your policies, renewals and revenue — measured.

The commercial engine of the practice: what you’ve placed, what’s renewing, and what it earns.

Products & policies

Every policy on the book, at a glance.

Group life, disability, medical aid, retirement funds and more — each with premium, provider, policy number, commission and status, tied to the employer group it belongs to.

ClientTypeProviderPremium
Kruger MfgGroup RiskSanlamR 45,000
Cape FynbosMedical AidFedhealthR 58,000
Highveld Log.Gap CoverStratumR 9,000
Alpha ClientRetirementDiscoveryR 22,000
Renewal pipeline

Never let a policy lapse unnoticed.

A live pipeline ordered by what’s next, with each renewal’s stage, insurer and premium. Advance it as you work, and keep a 90-day forward view of pipeline value.

Upcoming 3
Kruger Mfg
Group Risk · 27 Aug
R 45,000
Highveld Log.
Gap Cover · 01 Sep
R 9,000
In progress 2
Cape Fynbos
Group Risk · 21 Sep
R 31,000
Confirmed 4
Cape Fynbos
Medical · 06 Oct
R 58,000

Revenue view

Recurring premium and commission across the book — by product and by insurer.

Client obligations

Reviews, FNAs and deliverables surfaced before they slip.

Reports & PDF export

Client portfolio summaries and product reports, export-ready.

03
Regulatory

South African compliance, kept for you.

Not a bolt-on — a full regulatory suite built around FSCA obligations and POPIA.

Practice compliance

Every deadline, most urgent first.

A single compliance dashboard shows FAIS obligations, outstanding CDD and active Section 14 transfers — with overdue counts so nothing hides until it’s late.

FAIS Licence
Valid · renews 14 Nov 2026
Valid
CDD / FICA
3 clients outstanding
Due soon
Section 37C · Highveld
Distribution overdue
Overdue
Section 14 Transfer
Kruger Mfg · stage 2 of 4
In review

FAIS Licence

Licence status and renewal dates always in view.

CDD / FICA

Client due-diligence records tracked per employer group.

Section 14 transfers

Transfers followed stage by stage, most urgent first.

CPD hours

Log activities and hours, with principal approval built in.

Accreditations

Scheme accreditations recorded and kept current.

Section 37C

Distribution obligations surfaced before they’re overdue.

04
Intelligence

The system does the watching.

Dashboards, alerts, import and an AI assistant that reads your book — so the work finds you.

Meet Abby

Ask your practice a question.

Abby is your built-in AI assistant. Ask about renewals, clients or compliance in plain language and get an answer drawn from your own data — always inside the role limits you set.

What compliance is overdue right now?
A AbbyOne item is overdue: Highveld Logistics — Section 37C distribution, due 28 Jun. Three CDD/FICA verifications are also outstanding. Want me to open the compliance dashboard?

Practice dashboard

Active clients, recurring revenue, renewals and compliance — the whole practice in one glance.

Smart alerts

In-app alerts for what needs attention, plus an email digest so nothing slips.

CSV import

Bring your book across in an afternoon, with a preview and error check before it lands.

— What's included —

Standard unlocks the full commercial view.

Every plan includes the core practice. Revenue is the line most brokers upgrade for.

Capability
Basic
Standard +
Employer clients & contacts
Policies, renewals & pipeline
Regulatory suite
FAIS · CDD · Section 14 · CPD
Messaging, meetings & reports
Client limit
30
Unlimited
Revenue view
premium & commission
— Security & access —

Built POPIA-aware, from the roles up.

People see only the data their role allows — and the sensitive lines stay sensitive.

Role-based access

Principals see the whole book; consultants see only their own clients. Revenue is a role you grant, not a default.

POPIA data scoping

Personal information is scoped to who needs it, with access controls designed around South African data rules.

Your data, structured

Import brings your book in clean and structured; export takes reports out as branded PDFs whenever you need them.

— Every module, one free trial —

See the whole platform on your own book.

Start free for 30 days. Import your clients, invite your team, and let EBlink surface the rest.

No card charged during the trial · cancel anytime